Bookings:

Bookings are essential to ensure examiner availability.
Examiners will be assigned a maximum of 5 examinations per day.
 

Pricing & Charges:

Pricing is confirmed by approved & accepted quotation.
Travelling is charged at R3.50 per kilometre.

Cancellations & Refusals:

Cancellations / examinee refusals on the day of examination will be invoiced at 50% of
the quoted price. Examinee no-shows will be charged at 50% of the full quoted price.
Examinee inability to submit to a polygraph examination, due to examinee behaviours
(intoxication, illegal drug use, exhaustion) and examinee physiological exclusions (as per the
exclusions list) will be invoiced at 50% of the full quoted price.

Payment terms:

Payment is due 7 days from date of invoice.

Examinee Suitability:
Examinees must be physically, mentally and emotionally capable of undergoing a polygraph
examination.
The examinee’s suitability and ability to undergo an examination is confirmed by the
examiner prior to conducting the examination. It is the client’s responsibility to ensure the
examinee is suitable prior to the booking of the examinations.
Examinees who fall into the following categories will not be tested:

Exclusions list:
Ongoing psychiatric treatment for psychosis / mental disorders (schizophrenia, bi-
polar episodes, narcolepsy, etc).
Unmedicated chronic conditions (eg. epilepsy).

Multiple Sclerosis / Muscular Dystrophy.

Pregnancy.

Under the influence of alcohol or illegal narcotics.

Exhaustion – examinees coming off a shift of eight hours or longer may not be tested until
they have adequately rested.

Linguistic concerns:
Examinees need to comprehensively communicate in either English / Afrikaans.
Translators need to be arranged (at the cost of the client) prior to the examination date,
the examiner needs a 30-minute preparation meeting with the translator, prior to the
examination(s).

Test Location requirements

To enable optimal results from the examination process, the environment of an examination
is essential. The minimum requirements for an examination is a quiet, private office / room, equipped with a table, two chairs and a power point. Ideally, external disturbances
(intercoms, machinery, busy corridors, etc) should be minimised as far as practically
possible.
Should the examiner not be able to conduct the examination in the locale provided,
the client will be invoiced at 50% of full quoted price and would be required to arrange
a more suitable locale to conduct the examinations.

Reports

All reports will be sent via e-mail in PDF format within 48 hours of the examination.

All reports and examinations are kept confidential and secure for a period of 18 months.